Complete VitaERP Feature Catalog
Explore the 117+ tightly integrated healthcare modules and engines powering modern hospitals, clinics, and diagnostic networks.
Clinical & Inpatient Operations
40 ModulesPatient Management & Master Index
Centralized patient registry, demographics, and medical record indexing.
Appointment Scheduling & Queue
Multi-facility doctor appointments, token queue, and self-check-in.
Outpatient Department (OPD)
Doctor chamber consultation, vital signs, prescriptions, and follow-ups.
Electronic Medical Records (EMR)
Comprehensive clinical notes, diagnosis coding (ICD-10), history, and allergies.
Inpatient Department & Ward Management (IPD)
Admission, bed assignment, nurse station charts, OT scheduling, and discharge summaries.
Emergency & Trauma Operations
Triage tagging, rapid registration, emergency bay management, and trauma logs.
Operation Theater & Surgery Scheduling
Surgical team scheduling, anesthesia charting, and PACU monitoring.
Blood Bank & Transfusion Registry
Donor screening, component separation, cross-matching, and transfusion logs.
Critical Care & ICU/CCU/NICU/PICU/HDU Operations
Intensive care unit management, flowsheet monitoring, continuous infusions, ventilator documentation, and rounds.
CSSD & Sterile Services
Central Sterile Services Department, decontamination, autoclave cycles, sterile packs, and traceability.
Infection Prevention & Control (IPC)
Infection surveillance, HAI review, isolation management, exposure tracking, outbreak investigation, environmental cleaning, and antibiogram AMR monitoring.
Clinical Decision Support & Care Pathways
Evidence-based rules engine, care pathways, clinical order sets, protocol governance, alert fatigue tracking, care gap detection, and early warning scoring.
Goods Receiving (GRN) & Inspection
Receiving inspection, batch/expiry controls, lab reagents, and equipment handoff.
Patient Engagement & Relationship 360
Patient interaction timeline, tags, and non-clinical relationship profiles.
Clinical Break-Glass Emergency Access
Temporary time-bounded cross-facility emergency medical record access with mandatory justification.
Closed-Loop eMAR & 6 Rights Verification
Point-of-care patient wristband scanning, medication barcode validation, and administration recording.
High-Alert Medication Safety & Dual Signoff
Independent two-clinician verification policies for high-risk medications (Insulin, Heparin, Chemo, Narcotics).
Patient Wristband Barcode Verification
Opaque barcode token generation and bedside wristband identity matching.
Enterprise Telehealth & Virtual Care Core
Virtual care orchestration, policy configuration, and digital consultation management.
Interactive HD Video Consultations
Encrypted multi-party video visits, audio fallbacks, and room lifecycle management.
Telephonic & Audio Care Consultations
Voice-only clinical visits with verified clinician documentation.
Remote Nursing Tele-Triage & Disposition
Structured symptoms assessment, acuity scoring, and emergency escalation routing.
Virtual Waiting Room & Dynamic Queue Management
Patient check-in, device readiness checks, identity verification, and queue tracking.
Specialist E-Consultation & Clinical Collaboration
Asynchronous provider-to-provider specialist opinion and second look consultations.
Digital Care Follow-Up & Post-Discharge Reviews
Automated follow-up scheduling, symptom check-ins, and chronic disease reviews.
Secure Clinical Messaging & Asynchronous Care
Encrypted patient-clinician messaging with clinical note integration.
Telehealth E-Prescription & Pharmacy Handoff
In-visit digital prescription generation, interaction checks, and pharmacy dispensary routing.
Telehealth Diagnostic Orders & Service Requests
Lab and radiology ordering during virtual encounters with verified result tracking.
Telehealth Connected Care & Population Health
Care gap consultations, chronic care management, and transition of care follow-ups.
Telehealth Remote Patient Monitoring (RPM) Reviews
In-consultation biometric review and home medical device telemetry assessment.
Online Doctor & Diagnostic Appointment Booking
Real-time doctor search, slot booking, rescheduling, and cancellation.
Patient Diagnostic Lab & Radiology Reports
Released laboratory results and radiology report viewing and download.
Patient Digital Prescriptions & Medication Orders
Finalized and released patient e-prescriptions and medication instructions.
Patient Document Center & Medical Certificates
Aggregated discharge summaries, medical certificates, and signed reports.
Biomedical Engineering & Medical Equipment Registry
Authoritative medical device inventory, asset tagging, commissioning, and location tracking.
Preventive Maintenance & Scheduling
Automated PM policies, intervals, lead-time notifications, and work order creation.
Corrective Maintenance & Breakdown Work Orders
Equipment breakdown reporting, technician dispatch, work logs, and return-to-service verification.
Medical Equipment Calibration Management
Calibration schedules, standard reference tracking, certification, and verification.
Electrical & Functional Safety Testing
Ground resistance, chassis leakage, lead isolation testing, and safety certification.
Medical Device Recall & Safety Alerts
Hazard alerts, manufacturer recall notices, affected device quarantine, and remediation.
Diagnostic Pathology & Radiology (LIS / RIS / PACS)
3 ModulesLaboratory Information System (LIS)
Specimen barcode labeling, analyzer interfaces, multi-stage approval, and automated results.
Radiology Information System (RIS)
Modality worklist, radiologist dictation, template reporting, and verified sign-off.
PACS & DICOM Image Viewing
Web-based zero-footprint DICOM viewing, cloud storage, and key image annotations.
Human Resources, Pharmacy, Inventory & Operations
26 ModulesPharmacy & Dispensary Operations
Barcoded POS dispensing, batch/expiry tracking, interaction alerts, and drug formulary.
Central Inventory & Stock Ledger
Multi-store stock transfers, reorder points, consignment management, and wastage tracking.
Human Resources & Doctor Credentialing
Staff directories, duty rosters, department heads, and doctor chamber schedules.
Ambulance Fleet & Dispatch
Vehicle GPS tracking, paramedic logs, oxygen logs, and emergency dispatch.
Biomedical Equipment & Asset Maintenance
Preventive maintenance schedules, calibration logs, downtime tracking, and repair requests.
Healthcare CRM & Corporate Clients
Corporate health check packages, patient feedback, and outreach campaigns.
Supplier Master & Qualification
Supplier 360, multi-contacts, document credentials, and risk management.
Supplier Performance & Scorecards
Weighted vendor scorecards, quality/delivery metrics, and ratings.
Enterprise Healthcare CRM Core
CRM contacts, prospects, inquiry workflows, and interaction timeline.
Contact Center & Telephony Workstation
Inbound/outbound call logging, agent queues, and callback management.
Patient Sourcing & Lead Pipelines
Lead tracking, pipeline stages, assignment, and appointment conversions.
Doctor & Institutional Referral Network
External doctors, clinics, hospital partners, and referral tracking.
Corporate Client & Institutional Relationships
Corporate accounts, executive contacts, and employee health opportunities.
Patient Feedback & Experience Management
Multi-channel patient compliments, suggestions, and satisfaction ratings.
Patient Complaint & Service Recovery
Grievance logging, SLA tracking, investigation actions, and service recovery.
Patient Experience Surveys & NPS/CSAT
Custom survey builder, automated dispatch, CSAT, and Net Promoter Score (NPS).
Health Awareness & Outreach Campaigns
Targeted health checkup promotions, consent verification, and delivery tracking.
Patient Loyalty & Membership Foundation
Healthcare loyalty tiers and non-clinical engagement programs.
Family, Child & Dependent Access Delegation
Guardian access grants, minor patient protection, and dependent switching.
Secure Patient-Staff Clinical & Administrative Messaging
Non-emergency direct messaging threads with care teams and departments.
Patient Experience Feedback & Compliments
Patient ratings, service feedback, and care experience suggestions.
Patient Grievance Submission & Resolution Tracking
Patient-facing complaint submission, status tracking, and resolution notices.
Patient Service & Medical Record Request Center
Requests for physical chart copies, insurance documentation, and profile changes.
Patient Profile & Demographic Management
Self-service contact updates and governed identity correction requests.
Healthcare Learning Management & Training Academy
Role-specific training courses, lessons, staff progress, and completion certificates.
External Vendor Service & Repair Gateways
Vendor dispatch gate passes, off-site repairs, return inspection, and service costs.
Patient Billing, RCM & Double-Entry Accounting
29 ModulesProcurement & Purchase Requisitions
Purchase orders, goods receipt notes (GRN), vendor quotation comparisons, and contracts.
Enterprise Finance Core & General Ledger
Chart of accounts, double-entry general ledger, and journal posting.
General Ledger & Subledgers
Double entry accounting, trial balance, and financial statement consolidation.
Accounts Receivable & Aging
Patient, corporate, and payer receivable tracking, credit notes, and aging.
Accounts Payable & Supplier Finance
Supplier bills, payments, advances, and AP aging.
Cash Management & Petty Cash
Cash register shifts, variance tracking, and petty cash imprest funds.
Bank Accounts & Statement Reconciliation
Bank accounts master, statement transaction import, and multi-match reconciliation.
Expense Management & Claims
Operational expense tracking and employee expense reimbursement.
Budgeting & Financial Planning
Departmental and cost center budgets, versioning, and budget vs actual.
Fixed Asset Register & Depreciation
Asset lifecycle, straight-line/declining depreciation, transfers, and disposal.
Tax, VAT & Withholding Management
Effective-dated tax codes, VAT schedules, and tax accounting.
Multi-Currency & Exchange Rates
Multi-currency transactions, daily exchange rate tables, and FX valuation.
Advanced Financial Statements & Period Close
Balance sheet, income statement, cash flows, and audited period closing.
Unified Patient Billing & POS
Consolidated IPD/OPD billing, advance receipts, corporate insurance, discounts, and refunds.
Financial Management & Day Book
Cash drawer reconciliation, daily collections, expense vouchers, and bank deposits.
Double-Entry General Ledger & Chart of Accounts
Automated journal entries, trial balance, P&L, balance sheet, and tax reports.
Healthcare Staff Payroll & Doctor Commissions
Automated salary processing, doctor referral cuts, overtime, and tax deductions.
Enterprise Healthcare Procurement Core
Procurement units, categories, and core purchasing operations.
Purchase Requisitions & Budget Checks
Department requisitions, priority routing, and budget validation.
RFQ/RFP & Quotation Evaluation
Sourcing events, versioned supplier quotes, and comparison matrix.
Enterprise Purchase Orders & Change Orders
Immutable POs, tiered approvals, and amendment histories.
Three-Way Matching & AP Handoff
Automated PO-GRN-Invoice matching with configurable variance tolerances.
Procurement Contracts & Rate Agreements
Rate contracts, blanket orders, and effective-dated price agreements.
Telehealth Billing & Insurance RCM Integration
Automated charge generation for completed eligible virtual visits and payer claims.
Patient Invoices, Estimates & Itemized Bills
Authoritative patient billing statements, invoice history, and payment breakdowns.
Patient Online Payment Gateway & Receipts
Secure online bill payment, webhook verification, and digital receipts.
Warranty, AMC & CMC Service Contract Tracking
OEM warranty tracking, third-party AMC/CMC coverage, vendor SLAs, and renewal alerts.
Medical Equipment Replacement & Lifecycle Assessment
Age, cumulative maintenance cost, breakdown frequency, and obsolescence replacement scoring.
Equipment Decommissioning & Fixed Asset Disposal Handoff
Technical decommissioning justification, approvals, and Command 22 fixed asset disposal handoff.
Digital Portals, Telehealth & API Interoperability
8 ModulesPatient Self-Service Web & App Portal
Download lab reports, view bills, book appointments, and access health records.
Doctor Mobile & Web Chamber Portal
Chamber queue, quick e-prescriptions, lab alerts, and teleconsultation.
Healthcare Interoperability & REST/HL7 APIs
Secure external API access for diagnostic analyzers, insurance claims, and government portals.
External Supplier Self-Service Portal
Supplier quotation submission, PO acknowledgement, and delivery updates.
Communication Center & Template Orchestration
Multi-channel SMS, Email, WhatsApp, Push messaging with consent governance.
Patient Self-Service Web & App Portal Core
Patient portal accounts, identity verification, multi-channel OTP, and security.
Patient Self-Registration & Account Claiming
Online patient self-onboarding and authoritative MPI account claiming.
Patient Multi-Channel Notifications & Preferences
Appointment alerts, report release notices, and communication opt-ins.
Platform Security, SaaS Governance & Analytics
15 ModulesVitaERP AI Clinical & Diagnostic Assistant
AI diagnostic report summarization, ICD-10 assistance, and billing analytics.
Executive BI & Operational Analytics
Bed occupancy heatmaps, revenue leakage alerts, lab turnaround time (TAT), and doctor performance.
Custom Domain Mapping (e.g. erp.hospital.com)
White-labeled hospital domain routing with automatic SSL provisioning.
Full White-Labeling & Branding Customization
Custom hospital logos, themes, custom report headers/footers, and removed SaaS attribution.
Executive Procurement Analytics & Spend BI
Spend analysis by category, supplier scorecards, and cycle times.
Patient Retention & Inactivity Monitoring
Returning patient metrics, churn prevention, and reactivation tracking.
Executive CRM Analytics & Relationship BI
Lead conversion funnels, complaint SLAs, campaign ROI, and referral heatmaps.
Telehealth Quality, Operations & Service Analytics
Virtual visit volume, wait times, technical reliability, and clinician utilization BI.
AI Telehealth Clinical Assistant (Human Governed)
Pre-visit summaries, care-gap highlights, and draft documentation with mandatory clinician review.
Patient Mobile Application REST API Access
Native iOS and Android mobile app authentication, sessions, and endpoints.
Multi-Tenant Customer Support & Ticket Desk
Multi-tenant customer support ticket desk, SLA tracking, and resolution workflows.
Healthcare Knowledge Base & Documentation Center
Public and tenant knowledge base, help center articles, search, and category management.
Self-Service Organization Onboarding & SaaS Console
Self-service tenant registration, plan management, and onboarding checklist.
Medical Equipment Downtime & Availability Tracking
Downtime episode tracking, MTBF, MTTR, and clinical equipment availability analytics.
Biomedical Executive Analytics & Clinical Engineering BI
Life-support readiness, PM compliance, downtime heatmaps, and total cost of ownership.